Client Testimonials

Exabytes has worked so hard just to deliver the very best to our esteemed clients. We have never asked for recognition, but as they say: you get what you give! They just come naturally.

" Since 3 years ago, exabytes.com.my has been my top choice for a local web hosting provider as they excel in their field and mostly offers the best up-to-date packages. However, the best part of their services is the customer service support. The technical / admin would reply your email whether its a holiday or late night. Hence, as a freelance web designer, Exabyte malaysia being located in Penang offers relialibility and assurance as you can call and fax to them as well directly.
Imagine if another company just being located abroad in another country?
Makes you think twice with as many fraud these days. "

Shahriman bin Shukarmin | Ads4Business.com.my

" I had a great experience with Exabytes as they are very efficient in providing what their customers' needs and wants, especially with their Customer Service. They responded really quick and provided sufficient information to their customers based on what they asked for. I really appreciate what they have done for me. "

Liew Zu Yi | RestandRelax.com.my

" Firstly well done to Exabytes for having such controls :) It really increases my trust in your company and what you are doing, thank you very much for the note and keep up the good work! "

Francis Victor | Sienna.my

" I have no doubt Exabytes is the best hosting provider around. Good value for money, excellent support (they ain't kidding about 24/7 support!) and great packages to choose from. I signed up with them and have never looked back since. "

Joyce | LacePetals.com

" I really really love you guys!!! Thanx a lot!!!! I'll add more credit to next clear my next invoice... I LOVE YOU EXABYTES!!!! "

NavinS Luthor | RumBlez.org

" Terima kasih atas tindakan pantas oleh exabytes. domain .my dapat didaftarkan dalam tempoh kurang daripada 24 jam. sangat berpuas hati. "

Norhalmy | Mkmperlis.com.my

" Thanks for your good assistance. I'm totally satisfied with the overall server and also the technical support. No wonder you are number #1! in Malaysia. "

Ang Yong Cheng | AngNetwork.com

" I am very happy with your support team. When I facing some technical issue, your response time is beyond my expectation. I give 100% satisfaction to your support team members. "

TC LIM | ApaJob.com.my

" As a customer who uses the hosting service for personal use, I am very happy with the service. "

Muhammad Faheem Mohd Ezani | Humaimee.com

" You have a great sales team with prompt response. "

Abdul Razak Bin Ibrahim | Hjrazak.com

" So far i'm satified with the overall server and also the technical support. Keep the good work! "

Sam Tan | LinuxDesktopServer.com

" I like the whole experience. I'm glad I moved my domains to Exabytes. I find ExaBytes service, features and value excellent. "

Paul Walsh-Roberts | LifeOfLight.com

" I must compliment the rapid response to ticket submission of Exa Bytes. The customer service people are very professional and helpful. I was sweetly surprised by the calendar I received though it's not a lush or expensive gift but it was a very very sweet surprise. "

Jonas Lee | EthanytLee.com

" Exabytes is a very competent company offering very good plans! Keep up the good work! "

Deon | IAmDeon.com

" Overall, I'm satisfied with your services. The services and supports are beyond my expectation. "

Muhammad Baja Aksha | ZeeSee.com

" You guys are doing great! Keep it up. "

Daniel Yap | DanielYap.com

" You're the best this far! Keep it up! "

Ronald Chua | Arccade.org

" I switched from overseas provider (LunarPages) to Exabytes for recommendation from business partners of the excellent customer support, and I totally agree. "

Kang Khoon Seang | CarrotKia.com

" I am truly satisfied with your services and keep up with the promotions. They are superb. A thumbs up to your response time on questions and problems. You are a great team. "

Richerd Ho Keong Wan | ComputerSolutionTrio.com

" I am pretty satisfied with the services Exabytes offers to me so far. Exabytes is really a good web hosting company which I have ever tried compare to others. "

Xavier Chan | Xavusion.com

" Congrat! All of you have done an excellent services. "

Kelvin Chuah | Excard.com.my

" Support is always top notch unlike other Malaysian web hosting companies. "

Sherwin | CardMaster.com.my

" My experience from the time i subscribe up to this day is good and superb. "

Charles Nierva | Nierva.com

" I really like the response time when I send in a problem. You guys are no 1 in customer service. "

Lim Kee Sitt | KeeSitt.com

" Overall, thanks for giving me the best service and assistance. I've been using several hosting services and Exabytes is by far the best. Keep up the great work. PS: Glad that I'm not thinking of switching host anymore. "

Jeremy Chin | LifeWithPixel.com

" Be honest, so far so good! Thumb up exabytes! P/S: Exabytes technical support is just awesome! Fast and reliable, I used to have problem with my exabytes web hosting account (When paying for my server) they solved the problem immediate within 1 to 2 days! And from that day, I told myself, I got a truly reliable web hosting, of course, this is one of the important steps to have many people visit to your website. Who want surfing a slow loading website? "

Ong Eng Kee | MyMiniPub.com

" If you need a domain registration done in a legally correct way; I will stick my hand in the fire for Exabytes. A good internet project starts with a good and reliable provider and the correct domain property sheet. In my opinion that provider is Exabytes. "

Jan Geirnaert, CEO | CMD.com.my

" Your customer service team is doing a good job. Overall so far so good. I am ok which one Exabytes decides to post. In short, I am satisfied Exabytes. "

William Yeoh | AeroTeqs.com

" Your technical support team is excellent. "

Zahrul Anwar Zakaria | MdPendang.gov.my

" You guys been doing good job. Improvement is always welcome. Exabytes is the best there is in the market. So far, it has never disappoint me. Thanks and all the best for you guys in the future. "

Mudin Abas | Networkers.com.my

" I'm satisfied, I don't know what else to ask. "

Timothy Felix Boyou | SwordBomber.com

" Keep up with the existing good work. "

Yong Kim Loong | MBestQuest.com

" Great personal support, speedy response time and any problems sorted on the spot... keep it up... "

NavinS | NavinS.biz

" I've experienced 3 other web hosting company, as I was attracted to their cheap price but it came with low quality. I always find myself back to exabytes. So keep on the good work! "

Jeffrey Michael | SabahRhinos.com

" Thank you for many years of constant reliable service. "

Jay Hudnall | DcSpace.com

" I think, Exabytes is the best in Malaysia. For me, it is normal to have minor problems in your products, but you always give your best support as soon as possible. "

Laurah Misaha | BorneoEcoTours.com

" Great customer service experience which is why Exabytes outperform other competitors. Please keep this part as it is or improved it to maintain the No 1 spot! I am a very happy Exabytes customer. "

Marvin Lee | MarvinLee.net

" Exaybtes has been always my Number 1 webhosting company choice to most of my friends. "

Azhar Bin Abdul Razak | PpdKerian.edu.my

" Well done! Customer services is very good. 7 X 24 X 365 support is very useful and practical. I hope Exabytes will maintain good services and support. "

Valen Tham | ValenWonderLand.com

" Keep it up and I'm impressed with the customer service. Registration and payment of new hosting service took only few minutes and I was able to get my site up and running in no time. Speedy and professional technical support is your company key differentiator. "

Lai Kiat Sing | SubSeconds.com

" Your staff has been very helpful and efficient in their follow-ups, both BEFORE and AFTER I signed up for my web hosting package. When I first had trouble uploading the Joomla CMS, I simply provided tech support with my log in details and they did it for me after a few rounds of instructions failed. Recently, I decided to use Wordpress to build my website, and again I had trouble despite the instructions given. Perhaps it was my non-technical background, or some server was down, but I knew I could always trust your staff to help. I submitted a ticket and soon I was happily tinkering with Wordpress. After my website was up, they directed me to set up my email account under my domain name. I look forward building more websites under my hosting package, and will recommend Exabytes to anyone looking for a Webhost! "

Alexis | SaltnLightGlobal.com

" Thanks very much to Exabytes and all the staff especially support team. "

Koo Meng Fei | TheDoorShop.com.my

" Exabytes has one of the best support teams in the world. Absolutely A1, 6 stars rating. Despite how ignorant I am about technical issues, they were prepared to help me all the way, even if it wasn't their problem in the first place! Can you beat that? Which company will hold your hand even though the root of the problem wasn't theirs? Thank you Exabytes. From the bottom of my humble heart. "

Su Chin | MottisLand.com

" Thank you again Neoh. You have been very helpful along the way. Kudos to you and keep up the good customer relationship. "

Ahmad Hadipah Abas | nar-aviation.com

" Thanks for your update and good assistance. I would like to compliment the good customer services extended by your team at Exabytes. "

Pearl Lai | www.CarlsBergEducationFund.com.my

" Thank you for your reply. For your information, I have already get the information required. I will inform exabytes if I need your service. I have been more than 2 years with exabytes and I cannot find better local hosting company than this. Hv a good day ahead. "

Nor Faiz Muhammad Noor | norfaiz.com

" I really appreciate you sending information with regards to new promotions, training, etc. Recently I received an invitation from you to attend the Global Internet Summit. I was unable to attend due to work commitments. I would love to attend it the next ime, though. I hope you will keep on updating relevant matters from time to time. I find them to be very useful. I feel very proud indeed that a Penang company is the leading web hosting service provider in Malaysia. Thank you very much. "

Hameed

" Just to say, I like your online News on support center. No matter how, you let us know what is happening. As a IT person, I do need these informations to answer the questions from Boss and users. Thanks! "

Abin | PremierContract.com.my

" I really happy and satisfy with the supports provided by ExaBytes. The best web hosting I ever used. "

Jonathan Han | SjTek.com.my

" I wanted to answer Exabytes survey form to express WCC's deep gratitude for your kind hosting of our website to serve abused women and children. I also wanted to say how grateful we are to the Exabyte staff for responding to all our queries and help whenever they arise, with great efficiency and helpfulness. "

Loh Cheng Kooi | WccPenang.org

" Frankly speak! I love you guys service! Haha, I had a great experience with you guys since you never let me wait from your reply more than half day! Please keep your effort. "

Vincent Lim, Imolution Technology

" I would like to thank you for all the hard work in helping me with the problems i facing in the hosting. There are many things to be done like change my account to another server, migrating data, setting up permission and some other. I would like to send my warmest appreciation to all the staff in Exabytes for the job well done. "

Mohd Taufiq bin Mohd Zakir ( Marketing Manager ) | xenprint.com

" let me be frank with you. exabytes has it all: speed, service, space, you name it! i have a bad experience with a malaysian hosting company where one of its support staff treat me like a..... aahh. enough of it. exabytes is so different: efficient, prompt response, helpful, personal touch... i can't say more... i hosted my sites and some of my friends' sites at other companies' hosting space and found out that there are all nothing compared to exabytes. i hosted 2 of my sites here and in the process of discontinuing one of my website at one company. i heard a lot of exabytes and all are positive comments. i saw websites promoting exabytes and i know they are not reselling, they are just very satisfied with your services... thanks exabytes! keep up the good work. you're amazing.. simply 5 star! "

Abdul Rahman Emang Anyie | kayankenyah.org

" My sincere thanks to you and your senior colleagues / management. I am sure to spread even nicer words about you guys. The additional service that you provided clearly shows that you care about how your customers feel. Once again. Thanks. Best wishes to all of you. "

Mark

" Dear Sir, The server is indeed excellent in terms of speed and quality. Nonetheless, the most important is the customer service you provide. I bet you will cry for help when your homepage is not functioning. My personal experience was the technician worked until late in the midnight at 2am just to help me to solve my problem. They will never feel tired of helping you even your request seems trivial! Another thing is their action is QUICK and FAST! Keep up your job. I will refer all my friends who are looking for webhosting to you! "

Azhar b Abdul Razak | ppdkerian.edu.my

" Hi, My name is Bilal, I am IT Engineering student from Pakistan, Web Development and playing vidoe games is my passion! I was looking for a web hosting provider after having a data lost problem with my previous host! Even after a week of research I was unable to find a web host which satisfied me from all the technical aspects until I found Exabytes! it was my luncy day! the support stuff of exabytes provided me all the information related to server specs and database information! I found exabytes very professional, the servers are super fast in speed, my fully dynamic site and forum loads in a flash! amazing service at the price which everyone can afford! I can easily give exabytes 10/10 on my rating scale..they are not like other host who oversell their service and then later trap their clients into their terms and service contract! Exabytes rocks! I already start recommending them to my friends :) "

Muhammad Bilal (from pakistan) | pakgamers.com

" I do not have great knowledge on how to build a blog and even how to maintain it. I once have a problem regarding my wordpress plugin and exabytes support help me with it, even when their service only should cover the hosting part. I am really impress with their support superb service, I just need to wait email from them and WALA... my problem in GONE. "

Syia (Wan Syahirah)

So far I have no complaint but praises to the technical support team of Exabytes. You have been very helpful whenever we call. Keep up with the good work.

Raymond Chin

I'm a professional Web developer and American expatriate living in Malaysia. Three years ago, when I was planning to move to Malaysia, I wanted to find a reliable hosting provider which I could set up easily while I was in the US, but transition easily when I moved to my new home.
Okay... long story short... Now, it's about three years later. The original transition went smoothly. I've had good and very fast service on the rare occasions that I needed it. My hosting package has been updated to match current offerings without me even needing to ask. I just renewed and I regularly recommend Exabytes to others when they ask what hosting provider they should go with.
I've just submitted a support ticket about a problem on the server where my page is hosted. (/tmp was full) The problem was literally corrected within 30 seconds of submitting the ticket. I know this because I have SSH access enabled for my account. I want to give credit to KS Lim for such quick service, but I really have received excellent service from all Exabytes staff whenever I have needed it.
Keep up the good work. Now, if someone at Exabytes could just call up the people running TM and have a chat with them about their Streamyx service, the world would be a better place :)

Vince Aggrippino

Thank you very much. You guys support is EXCELLENT. Please say thank you to CHAN for hiring great staffs like you guys. World Class Support Team!

Francis Lui

Thank You Very Much! I received your Payment Receipt already. Fast service!!! U really impressing me. Have a nice! Bye!

Chan

Many many thx for your friendly support also, the speed is amazing! I really surprised that exabytes is providing a very outstanding customer support. So, I hope that we will have more business with exabytes in the near future.

KK | prosem-tech.com

HURRAY!! I can now edit the and upload without any problem.. and yet i found out what's wrong.. ehheheh .. i forgot to check the box where it says automatically upload file to server on save .. so sorry to de technician that have assist me and helping me around yesterday..wasted so much of your precious time.

well.. no matter how , you guys have prove that you've done a good job... your service is far better than what i've expected.. seriously never thought you guys will reply me that fast.. lastly but not least thank you so much for assisting me all the way thru.. I LOVE EXABYTES!!!!

Connie Wong

Once again Excellent customer support! 1000% customer support!
No one can beat exabytes!

Dhaval N C

Your advise has been excellent as it always has been since i begain hosting with your company. I am very impressed with your customer service and support.

Paul McDonald | youggle.com

I've used Exabytes for my web hosting needs for over two years now and have had a great experience. Technical support is prompt and when I submit a trouble ticket I usually have a reply by the time I get a cup of coffee. Uptime is good and the service is reliable. The connection is quick from all over the world. I've tried ccessing the servers while traveling in Singapore, Hong Kong, London, and USA and didn't notice any difference in response time. I have several web sites hosted at Exabytes and would recommend it

Edward Kraus | krausnet.com

I came across Exabytes by Google and I'm impressed with the page layout of the website and I looked around and found that the cost for web hosting is among the most affordable compared to others. And their support team did a good job in replying my email about the problem I faced and everything is sorted out. Now it's almost 6 months I'm using this host and so far, I don't think of changing my web hosting. Keep up the good work, guys!

Idham Ahmad Zuber

Thank you very much for your patience and your kind help. I have never had such great support and help from any other company. I think Exa Bytes Network Sdn Bhd has proven to be the company that really cares about all customers. If anyone would ask me to rank the company, I would give Exa Bytes a BIG A++. I wish you and all the staff the success.

Bassim Hameed

I had a great pleasure having such a great support from your support team. I really appreciate that. I have had all the problems solved by your support team. I thank you once again for your great support.

Zainuri Ahmad

I'm in my factory in China right now and can confirm that the problems I used to face with MMF website and getting/sending mails on MMF domain, are now completely resolved! Thank you for your excellent technical know-how and splendid service.

Chung Shan Meng | mmf.com.my

Thanks a lot for the reply. By the way, your support is better than your competitor. I sent an email yesterday to them, and still yet to receive any reply.

Steven Yip

Thank you for your response and attention on this matter. This is one thing I really liked about Exabytes because they take care of their customers quite well. They will try to accomodate as much as possible.

Julian M. V. Wong

Hi! I bump into Exabytes few days back while I’m trying to figure out which is the best company I can host my website and also my email. I accidentally came into Exabytes website and I find it interesting. Nevertheless, Malaysian is famous for its reputation by making tons of complaints when the service received is bad but not giving credits when the service is excellent. Now I believe that we should change by giving more credits if received excellent service which I am now experiencing it from your excellent employee. Allow me to write a little long. I supposed you won’t mind as reading a mail such as this makes your day.

On the Sunday night after 2100 hours, I registered my domain at your site and I submit a query which I never expect an immediate reply on a Sunday night. However, to much of a surprise, Andy reply apologizing that your employee may not be able to get back to me as they are off duty. On Monday 0730 hours in the morning, I received an email from Foress Lim requesting my complete details for registration in respond to my Queries mail which Andy has replied. I guess you barely give your staff a break don’t you. They work on Sunday and even Monday morning! Well done!

Following hours, Miss Ooi PY came in the picture requesting me to fax over Borang D and to much of my surprise Bernice and Lisa came into picture as well assisting me with my doubts on registration process. I have a few words with Bernice who is very helpful and also Miss Ooi who has been assisting me the whole day today during Bernice’s MC. This tells me that your information is up-to-date and regardless who is the new person I spoke to over the phone or email, they are well informed about my status! This is very impressive.

My comments, friendly and helpful employee, responded to my email almost immediately and professional in putting their words in that email as well. I’ve been bugging your employee for the last 3 days and they have shown to me a service which is excellent and I rarely come by such service for a very long time which is why explains my long mail.

Send my warmest “WELL DONE” note to Ms Ooi and Bernice as they are my contact point and been serving one happy customer! Keep it up and you shall stand out from your competitors. Excellent Service Delivery and Excellent Service Mindset. I’m not sure about the product yet.

Thank you for your time reading this mail and last but not least,

“WELL DONE” – You’ve hired a bunch of excellent employee. Give them a pat at their back for they just secured you a loyal customer.

Good day!

Nicholas HJ Wang | www.cars-online.com

Amazing Interface and Control. Best bet for resellers. Great support.

I have had experiences hosting with other hosts. MaxASP was the most professional, but for the Price, Exabytes^® is simply AMAZING. I was floored by the capabilities I have and the reseller console is one of a kind.

Jim Coutinho from Columbus, OH

Very fast response for live chat and help full for choose what I desire.

Eranga Priyakara from Sri Lanka

Good respond time and uptime especially their livechat.

Have been with other hosting provider before this and my previous provider is too slow in respond time and down time is too high. Exabytes^® is totally different from my previous hosting provider. They are everything much better then my previous hosting provider.

Jamiht Hitrewa from Indonesia

Customer Support A++, Performance A++, Price A++

I have 3 domains hosted and all working very well, no downtime and fast response time. Highly recommended.

E Cfrom Texas, US

Very Affordable, Amazing Support for Setup, Up till now 99.9% Up Time.

2-day Research found Exabytes^® to offer the best package (latest software + space + banwidith) for my buck. During Setup, we had many problems with compability with a few of our applications. Exabytes^® support staff helped us all the way through the process of fixing these problems, with modifyed code, and great advice. I’ve herd horror storys from friends about setup complications, and total lack of support from providers. I was shocked at how fast and efficient tech support was with Exabytes^®. I just hope others read this and sign on with them so they stay around for a long time. Highest satisfaction for setup and first 5 weeks of operation.

Stephen Metayer from Quebec, Canada

Thank you very much for your excellent fast response and the flexibility.

I had subscribe the webhosting plan from your company few years ago, I would like to give 2 thumbs up to you and your colleagues for the excellent services provided to me.

Your service is even better compare to 2 years ago.

Goh from Malaysia

I have gone from web host to web host, only to leave, yet thanks for Exabytes^®, I have found exabytes.com, and am 100% satisfied. I highly recommend them! I think everyone should check it out, not to mention, extremely great customer service!

Zhuang from Malaysia