Talents Wanted

Interested to become technical engineer, support specialist, writer or customer service executive? We have the right place for you to exert your talent in Exabytes!

System Engineer

• Enjoy achievement when successfully troubleshoot technical problem?
• Spend more time watching computer screen instead of TV or companion?
• Good in solving puzzles or riddles with great logical thinking?
• Love to exercise with keyboard and mouse?
• Consider a person who doesn't know web site is from outer space?

In this position, you will:

• Enjoy achievement when successfully troubleshoot technical problem?
• Spend more time watching computer screen instead of TV or companion?
• Good in solving puzzles or riddles with great logical thinking?
• Love to exercise with keyboard and mouse?
• Consider a person who doesn't know web site is from outer space?

Requirements:

• Sound problem solving skills with linear and logical troubleshooting skills.
• The ability to troubleshoot all problems in a clear and logical manner.
• Able to use the Internet as a tool for research.
• Basic knowledge of PC hardware.
• Writing skills including the ability to understand technical terminology.
• Ability to work autonomously.
• Familiar with Linux OS will be an advantage.
• Familiar with web hosting, domain, cPanel, HELM will be an advantage.
• Ability to communicate resolutions of technical problems quickly and clearly.
• Ability to use the desktop computer system.
• Strong customer service focus with the ability to empathize as well as prioritizes customers need.
• Typing speed of 30-40 words per minute.
• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Required language(s): English, Chinese.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Working Location: Bayan Baru, Penang.
• 2 vacancies are available for this position.

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Technical Support Specialist

• Are you a talkative person and spend a lot time chit chat to your friends?
• Consider yourself a good listener and messenger?
• Able to give clear guide when someone lost asks for the correct way?

In this position, you will:

• Be the first line telephone support for customers.
• Guide the customer by using the necessary tools and software to assist the customer to resolve the issue.
• Be the messenger to escalate the customer issues to system engineers and higher management level in case needed.

Requirements:

• Sound problem solving skills with linear and logical troubleshooting skills.
• The ability to troubleshoot all problems in a clear and logical manner.
• Able to use the Internet as a tool for research.
• Basic knowledge of PC hardware.
• Writing skills including the ability to understand technical terminology.
• Ability to work autonomously.
• Familiar with Linux OS will be an advantage.
• Familiar with web hosting, domain, cPanel, HELM will be an advantage.
• Ability to communicate resolutions of technical problems quickly and clearly.
• Ability to use the desktop computer system.
• Strong customer service focus with the ability to empathize as well as prioritizes customers need.
• Typing speed of 30-40 words per minute.
• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Required language(s): English, Chinese.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Working Location: Bayan Baru, Penang.
• 2 vacancies are available for this position.

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Account Assistant

• Someone who like shopping and sensitive to prices?
• Able to calculate discounted price fast and accurately in shopping promotions?
• Always count in your head instead of depending on calculator?
• Good at memorizing your friends' birthdays?

In this position, you will:

• Assist the Finance Department and Credit Control Division in daily operations.
• Assist in the compilation of financial reports, generating of outstanding billings, and other relevant documents.
• Assist in liaising and coordinating with internal departments, and other external parties.
• Other ad-hoc duties as and when required.

Requirements:

• Computer literate and able to work independently.
• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U or Professional Certificate in any business field, Commerce or equivalent.
• Malaysian citizens or hold relevant residence status.
• Preferably non-executives specializing in Finance-General/Cost Accounting or equivalent.
• Full-Time position.
• Working Location: Bayan Baru, Penang.
• 1 vacancy is available for this position.

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Customer Service Executive

• Love communicating so much, you can even bore a robber out from robbing you?
• Have unbelievable patience in massive traffic jams?
• Have that charming personality which makes people head over heels in love with you?
• Able to still smile sweetly even when handling unpleasant remarks about you?
• Believe and hold on to the “Customer Is Always Right” policy very dearly?

In this position, you will:

• Be the person in charge to reply the Sales Enquiries via phone and helpdesk.
• Efficiently reply to Billing Enquiries via phone and helpdesk.
• Assist customers on matters related to their accounts helpfully.
• Prepare quotations competently.
• Process new orders proficiently.
• Do follow-ups with the customers consistently.

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology, Business Studies/Administration/Management, Sales & Marketing, Finance/Accountancy/Banking or equivalent.
• Required skill(s): Computer Knowledge, Internet Know-How.
• Preferred skill(s): HTML, Programming, Web Hosting and Domain Name Know-How.
• Required language(s): Chinese, English.
• Applicants must be willing to work in Bayan Lepas.
• Applicants must be willing to work on rotating shifts.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 1 vacancy available for this position.

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